Mr. Bob’s is wonderful! They sent out Donnie? who was very kind, courteous, & knowledgeable. He fixed my ice maker & fridge door. Both did not need the costlier parts he’d originally thought I needed due to my description of the problem. He ordered the cheaper parts just to be safe & he was right. Thank goodness for people who actually repair what is needed, instead of trying to rip you off. It’s nice to know that there are still honest, kind people left in the world! Thanks Donnie & Mr. Bob’s! You have my business!
- Rachel (5/15/2018)
Mr. Bob’s just provided the best customer service I’ve ever had from any company I’ve ever dealt with. I had a problem with my Kenmore fridge making noise and Jason went above and beyond to find out the problem and fix it. They are fast, reliable, honest and charge a very fair price! That’s how a business should be. Thanks again!
- Richard Lucero (12/18/2017)
Merry Christmas to all and may you all have a Happy New Year!
- Mr Bob (12/6/2017)
Wishing our customer’s a very Blessed Thanksgiving!
- Mr Bob (11/16/2017)
Had a 25 year old Norge refrigerator suddenly making some strange noises and then failing to maintain cold temps. Texted Mr. Bob’s via their instant chat line. Communicated with Tina who spent about a half hour with me helping me diagnose what the problem might be and providing guesstimated repair charges depending on what needed to be done.
I elected to replace the fridge rather than invest any repair money in it since due to it’s age, it had already lasted well beyond it’s useful life. But Kudos to Mr. Bob’s for helping me to make that calculated and informed decision! What a great service!