|The two techs that came out were super nice people; so wonderful to work with. I enjoyed both of them.|
|The tech was very kind and courteous. I greatly appreciated him.|
|Mr. Bob’s was so good, informative & nice. Thank you for the great service!|
|I love your new site! Especially the parts and repair help chat line!
I have purchased appliances and used Mr. Bob’s service for the last 18 years. You will not find more courteous or qualified service men than here! The only way they could have improved was to start a chat line for questions! They’re the best!
Thank you Mr. Bob!|
|Thank you so much for the quick and courteous service! From the time I called, to the repair of my stove they were so friendly and very helpful. |
|I’m loving the live chat! Very helpful in finding the part I needed.|
|I have used Mr. Bob for parts for years but today was the first time I used this company for repair on any appliance. Donnie I believe his name is came out did the troubleshooting a few days ago and ordered the part. With the part in hand he installed the part, made sure there was no leakage, ran the system and cleaned up after himself. I highly recommend this company to anyone in the future.|
|I have used Mr. Bob’s for the last ten years for my appliance repairs.
They have worked on my fridge, washer and dryer. They are GREAT! They will be there when they say they will. They fix the problem quickly and the charges are very fair. The service technicians are prompt and knowledgeable. I have been nothing but pleased with this business. I highly recomend them for repairs!|
|I love the chat! No listening to recordings like other places! The response was quick and precise and I look forward to doing future business with Bob’s!|
|I received help right away with the problem I was having with my appliance. What a nice thing to do for folks. I simply love the chat and the results were quick. I have used Mr.Bobs to repair things for me in the past and will continue to do so. Thanks Mr.Bob.
|Lori Dutton Holman||3/23/2012|
|WOW! Great service through the chat! This is an AWESOME service ya’ll provide!!
|GREAT service through the chat! Was in desperate need for a part for my washer and Mr. Bobs knew exactly what I was talking about. Will definitely recommend them to family & friends!|
|I’ve used Mr. Bob’s for many years and I have been very satisfied every time. They offer workable advice for the DIY and the best service technicians in WF. Their service prices are always very fair. I wouldn’t go anywhere else. (12/28/12)|
|I called the other day and Amber answered the phone. I am a first time house owner and had a question about my washer. Amber was quick to set up an appointment, but also gave me advice to check the filter in my water pump. This piece of advice helped me to identify the real problem which was a broken pump shaft which was no longer producing pressure. Her advice helped me greatly and even though I haven’t had my washed serviced by Bob’s, that kind of honesty will certainly drive me back.|
|Eddie is a really good employee, very competent, very nice, and you did a good job hiring him!|
|I’ve used Mr. Bob’s before... good folks, fair prices and home owned and operated. Latest call was for for an heating element for a GE oven. Had it in stock and was cheaper than ordering online. And, the money stayed in the local economy. |
|Mr Bob’s did fast service much appreciated. Donny is a true professional , great job. |
|We just moved into town and needed to fix my washer. I bought the wrong part off amazon and the kind lady that works the front desk was amazing and found the part I needed and they had it on hand.
She was so helpful and kind! I would recommend this place to everyone.|
|Had a 25 year old Norge refrigerator suddenly making some strange noises and then failing to maintain cold temps. Texted Mr. Bob’s via their instant chat line. Communicated with Tina who spent about a half hour with me helping me diagnose what the problem might be and providing guesstimated repair charges depending on what needed to be done.
I elected to replace the fridge rather than invest any repair money in it since due to it’s age, it had already lasted well beyond it’s useful life. But Kudos to Mr. Bob’s for helping me to make that calculated and informed decision! What a great service! |
|Wishing our customer’s a very Blessed Thanksgiving!|
|Merry Christmas to all and may you all have a Happy New Year! |
|Mr. Bob’s just provided the best customer service I’ve ever had from any company I’ve ever dealt with. I had a problem with my Kenmore fridge making noise and Jason went above and beyond to find out the problem and fix it. They are fast, reliable, honest and charge a very fair price! That’s how a business should be. Thanks again!
|Mr. Bob’s is wonderful! They sent out Donnie? who was very kind, courteous, & knowledgeable. He fixed my ice maker & fridge door. Both did not need the costlier parts he’d originally thought I needed due to my description of the problem. He ordered the cheaper parts just to be safe & he was right. Thank goodness for people who actually repair what is needed, instead of trying to rip you off. It’s nice to know that there are still honest, kind people left in the world! Thanks Donnie & Mr. Bob’s! You have my business! |
This week, Don from Mr. Bob’s in Wichita Falls has worked at our house twice to fix our washing machine. He did a terrific job and was as friendly as he was competent. We appreciate your services!
|I want to thank Meridy for all the help in fixing my washer. She ordered the parts needed and were available in a short time! Now my washer operates as it should without bouncing all over the floor! Thanks again Meridy...I can wash in peace now!|